Who are we ?

Hub Platform Technology Partners Limited (“Hub”), is a company which provide information technology platforms for the financial services industry.

We are incorporated and registered in England and Wales with company number 13236228 and our registered office is at 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ.

References in this policy which refer to our “Website”, are a reference to the website owned by Hub at http://www.hub.com.

Information we collect

Information when submitting queries on our Website

• your name
• your company and/or personal email address
• your telephone number
• your company name

Technical information

This includes: the Internet protocol (IP) address used to connect your computer to the internet address; the website address and country from which you access information; the files requested; browser type and version; browser plug-in types and versions; operating system; and platform.

Information about your visit and your behaviour on our Website (for example, the pages that you click on). This may include the website you visit before and after visiting our Website (including date and time), time and length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, traffic data, location data, web logs and other communication data and information provided when requesting further service or downloads.

What we use your information for

• To receive and respond to enquiries from you through the Website about our services and Website
• For the improvement and maintenance of our Website and to provide technical support for our Website
• To ensure the security of our Website
• To evaluate your visit to the Website and prepare reports or compile statistics to understand the type of people who use our Website, how they use our Website and to make our Website more intuitive. Such details will be anonymised as far as reasonably possible and you will not be identifiable from the information collected.
• To make you aware of new Hub products and services

Disclose of information to outside parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except to provide products or services you’ve requested.

This does not include trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

Cookies

‣ Some pages on our Website use cookies, which are small files placed on your internet browser when you visit our Website. We use the following types of cookies:

• ‍Functional cookies to capture your cookie consent preferences. The information collected by these cookies is usually anonymized, so we cannot identify you personally. Functional cookies do nottrack your internet usage or gather information which could be used for advertising.‍
• Analytical cookies to monitor the performance of our Website. For example, they allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. The information provided by these cookies allows us to analyze patterns of user behavior and we use that information to enhance user experience or identify areas of the Website which may require maintenance. All of the information collected by these cookies is anonymous and is only used for statistical purposes.

‣ Where we use cookies on our Website, you may block these at any time. To do so, you can activate the setting on your browser that allows you to refuse the setting of all or some cookies

‣ We use analytical cookies from the following third parties

• ‍Google Analytics - analytical cookies are used to monitor website behaviour

    ◦ Privacy statement – https://policies.google.com/privacy‍

    ◦ Opting out – https://tools.google.com/dlpage/gaoptout

‍

• ‍Finsweet- functional cookies are used to capture cookie consent preferences

   ◦ Privacy statement - https://finsweet.com/cookie-consent#legal

Third-party links

Our Website may contain links and pages to other websites operated by third parties. Please note that this privacy policy applies only to the personal information that we collect through our Website and we cannot be responsible for personal information that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.

Changes to this policy

We may update our privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by post or email. Please check back frequently to see any updates or changes to our privacy policy.

Contacting us

If you have any questions about this policy or complaints about our collection, use or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information, you can contact us via email at dataprotection@hub.com or by post at the address above.